Customs Info for UK customers
If you order items and your order value is more than £135, Eggenland highly recommends dividing your purchases into two or more orders so you don’t have to pay any customs charges to the delivery company to receive your goods. E.g. When you order goods with a total value of £200, make two purchases for £100 and you will not have to pay customs charges.
A number of items in Eggenland are sent from our UK suppliers, so these will not attract customs charges to customers receiving their order within the UK, no matter how much you spend.
If you only purchase items that are sent from the U.K, you can buy as many as you want and don’t have to worry about paying customs at all.
These items are:
Women’s Eco T-Shirts
Further information on customs charges for UK customers can be found on the government website: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty
All items are made to order, just for you. When you order more different products, they may not always be shipped together and arrive in separate deliveries. You will not be charged additional shipping fees.
Products are shipped from Eggenland's provider which is closest to your delivery address, so your purchased products don't have to travel around the world.
Unisex T-Shirts are sent from Latvia, Spain, the United States, Australia, Japan, Canada or the United Kingdom.
Women's Eco T-Shirts are sent from the United Kingdom, Spain or Latvia.
Hoodies are sent from Latvia, Spain, the United States, Australia, Japan, Canada, the United Kingdom or Brazil.
Organic Beanies are sent from Latvia, Spain and the United Kingdom
Mugs are sent from Latvia, Spain, the United States, Australia, Japan, Canada, the United Kingdom or Brazil.
Enamel Mugs are sent from Latvia, Spain or United States.
Water Bottles are sent from the United States or Latvia.
Neck Gaiters are sent from Latvia, the United States or Mexico.
Patches are sent from the United States, Mexico or the United Kingdom.
Framed Posters are sent from Latvia, Spain, the United States, Australia or Canada.
Eco Tote Bags are sent from USA, Mexico or Latvia.
Calendars are sent from Latvia.
Throw Blankets are sent from Latvia or United States.
Pillows and Cushions are sent from Latvia or United States.
Postcards are sent from the United States, Latvia or Australia.
Greeting Cards are sent from the United Kingdom.
Spiral Notebooks (80 pages) are sent from the Czech Republic
Spiral Notebooks (118 pages) are sent from the United States.
Jigsaw Puzzles, Wrapping Paper, Coasters and Candles are sent from the United States.
Art Prints are sent from the Czech Republic.
Products are normally dispatched within 1-3 working days, at busy times please allow slightly longer. You will receive a notification when your order is on its way.
Art Prints are made to order and require additional drying time to ensure quality control. This can lead to prints being dispatched up to 7 - 14 days after placing an order.
!Important - Your Responsibility!
It is your responsibility to ensure that your delivery address details are correct and complete. Unfortunately, we will not be held responsible for items shipped to incorrect addresses.
If items are sent to incorrect addresses they may be subsequently returned to us as undelivered after 30 days. We are unable to assist until the items are returned to us. However, we will contact you and additional charges may apply for re-delivery.
With international shipping, please allow 10 - 15 working days after dispatch.
If you have allowed this amount of time and your order has not arrived, you can send us an email at firstname.lastname@example.org